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annoying your client

When Projects Go Bad: Annoying Your client

To bring to a close our series of blogs on what to do to try and save that faltering project I thought I’d cover some of the stupidest ways you…

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dont forget a bad relationship

When Projects Go Bad 8: Don’t Forget

You’ve had a bad experience with a client. Hopefully you’ve been able to grit your teeth and get through it. naturally things will go quiet for a while until suddenly,…

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fall-out-protection

When Projects Go Bad 7: Fall Out Protection

If a project has gone tits up and you’ve had to walk away it’s important to think about how you are going to protect yourself from any fallout. Invisible Man…

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walking away from a project

When Projects Go Bad 6: Walking Away

Sometimes you simply can’t save a project. So when and how should you consider walking away? What factors should you consider? Sunk Assets One of the major psychological factors in…

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stand-off

When Projects Go Bad 5: Stand Off

When a project is in trouble, you will often find yourself in a stand off with a client. Usually it goes something like this: they weren’t happy with something, you…

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When Projects Go Bad 4: Communication

Your client isn’t quite, happy, you’re struggling to meet their needs, maybe your behind schedule, maybe you’re having a bad day. It’s often tough to know how to respond to…

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proactive-steps-unhappy-clients

When Projects Go Bad 3: Proactive Steps

We’ve been talking about projects going bad and how to go about rescuing them. So far we’ve covered negative and angry feedback and how to deal with it. The main…

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angry-feedback

When Projects Go Bad 2: Angry Feedback

In the last lesson I talked about how to handle negative feedback. This is often the earliest and easiest way to combat a project going bad. Sometimes this feedback can…

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when projects go bad

When Projects Go Bad 1: Feedback

So far we’ve had lessons on how to pitch, how to convert that pitch into a job and how to ensure you have good client relations during that job. We’ve…

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good-cient-relations-your-questions

Good Client Relations 18: Your Questions

Do you get better clients over time? No. I remember I was doing a spot of sub-contract work for a marketing company with a lot more experience than me and…

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