Post Project Steps 3: Referrals
In this series of lessons I’m talking about what you can do now your project is over to ensure it leads to more work. One such tactic is referrals, which is another way of asking your client to recommend you. Are They Happy? The first step is to ensure your client is happy in the […]
Post Project Steps 2: Testimonials
There is an old saying that you are only as good as your last project and I think there’s some truth in that. It’s important that after a project has ended you get the most out of it in getting you more work. One way of doing that is getting a testimonial. Show Your Support […]
Post Project Steps 1: Payment
Last year I covered 5 major subjects which were; How To Pitch, Converting that pitch into actual work, Good Client Relationships, Tricky Clients and When Projects Go Bad. All of these subjects were aimed at helping you to troubleshoot some of the trickier situations and people you will come across when self-employed. Now that we’ve […]
When Projects Go Bad: Unpaid and Unhappy
Following on from a project going bad and a relationship deteriorating with a client, its quite natural that we now turn our attention to client’s who won’t pay. No Great Surprise When you’ve had a bad experience with a client it can often not come as a great surprise that they haven’t paid you. This […]
When Projects Go Bad: Annoying Your client
To bring to a close our series of blogs on what to do to try and save that faltering project I thought I’d cover some of the stupidest ways you can put a project in trouble yourself. Silent Running It’s unbelievable how some people go quiet after they’ve got the job. They put all the […]
When Projects Go Bad 8: Don’t Forget
You’ve had a bad experience with a client. Hopefully you’ve been able to grit your teeth and get through it. naturally things will go quiet for a while until suddenly, out of the blue the client comes back. Don’t Forget Perhaps this lesson could be summed up by its title. As part of your working […]
When Projects Go Bad 7: Fall Out Protection
If a project has gone tits up and you’ve had to walk away it’s important to think about how you are going to protect yourself from any fallout. Invisible Man Clients are often guilty of doing a runner and you’ll never hear from them again. You have to be better than that. You can’t just […]
When Projects Go Bad 6: Walking Away
Sometimes you simply can’t save a project. So when and how should you consider walking away? What factors should you consider? Sunk Assets One of the major psychological factors in trying to stick out a project or a client that just isn’t working is our sunk assets. We think about all the time, effort and […]
When Projects Go Bad 5: Stand Off
When a project is in trouble, you will often find yourself in a stand off with a client. Usually it goes something like this: they weren’t happy with something, you managed to sort it out, but now they won’t pay you until everything is 100% perfect. Deposit You might remember way back when we were […]
When Projects Go Bad 4: Communication
Your client isn’t quite, happy, you’re struggling to meet their needs, maybe your behind schedule, maybe you’re having a bad day. It’s often tough to know how to respond to a client. Do Respond When pressure is building up, your client is angry, it can be very tempting just to hide away from the world […]
