Overview

At Researchbods, a company operating on a SaaS (Software as a Service) model, the core product offering revolves around their proprietary insight community platform, ex-plor. As part of the commercial and marketing leadership, I played a key role in driving demand and brand positioning within a highly competitive market.

Over the course of my tenure, I was directly responsible for generating £2.24 million in qualified enquiries, achieving a conversion rate that resulted in £1.12 million in revenue. These results were driven by a combination of strategic brand transformation, digital innovation, and targeted performance marketing.

One of the most significant undertakings was a complete overhaul of the company’s brand and digital presence. This included commissioning and managing a new website build, working collaboratively with an external design agency to ensure the user experience (UX) was aligned with our audience needs and business goals. I also took ownership of rewriting all website content, placing a strong emphasis on SEO best practices to ensure organic visibility and long-term search performance.

The impact was immediate and measurable: we saw a substantial improvement in the site’s search engine rankings, and the volume of inbound enquiries via the website quadrupled post-launch.

Additionally, I introduced paid digital campaigns to the business for the first time. Using a highly selective, high-gate PPC (Pay-Per-Click) strategy, I launched a tightly targeted campaign with just a £1,000 budget, which delivered over £100,000 in direct sales — a 100:1 return on investment.

Together, these efforts not only elevated the Researchbods brand but also established a scalable demand generation model that supported continued revenue growth.

Full Marketing Mix

The sales process is quite long for Insight Communities and so much of the work here was about shortening it down, answering common questions and create that self-service style content.

Web Design

Redesign on the website and all content.

10 Steps to creating an insight community

First in the series of ebooks which were part of a nurture campaigns we gave to interested leads.

Why every brand needs an Insight Community

The second in the series of ebooks around insight communities which came from evaluating the sales process and finding common concerns.

Turning your insight community into a strategic asset.

An ebook which was a key pillar in both our content and sales strategy.

Sales Deck

A pretty large file! This gives an idea of the full sales deck I put together.