When Projects Go Bad: Unpaid and Unhappy

Following on from a project going bad and a relationship deteriorating with a client, its quite natural that we now turn our attention to client’s who won’t pay. No Great Surprise When you’ve had a bad experience with a client it can often not come as a great surprise that they haven’t paid you. This […]
When Projects Go Bad 1: Feedback

So far we’ve had lessons on how to pitch, how to convert that pitch into a job and how to ensure you have good client relations during that job. We’ve covered some of the negative attributes that clients might be guilty of and how best to deal with them. Often factors like Penny Pinching or […]
Good Client Relations 12: Micro Managers

Continuing our theme of bad habits some clients have, we are going to be talking about micro-managers. Devils of Detail Micro-managers are one of the more painful types of clients to deal with, these are people who dwell over every single detail. They often want multiple updates on EXACTLY what you’ve been doing and many […]
Good Client Relations 10: Scope Creepers

We are continuing our guide through those less desirable client attributes and how best to handle them. Today we’re talking about scope creep. Scope creep is where a client keeps pushing for little extras here and there which quickly add up. That’ll be 10 minutes… The dangerous thing about scope creep is how easy it […]
Good Client Relations 7: Indecisive Clients

Over the next couple of weeks I want to go over various bad habits that clients may have. Now I want to say again that the majority of clients are alright, but when you come across that nightmarish one, you’ll need sound advice on how to deal with them. The first kind of client I […]