Growing Sales Team 9: Your Questions
As ever when we come to the end of one topic and I address questions that people have sent through… In your series you say that salespeople shouldn’t be evaluated purely on income generated, what would your alternative model be? I would look at the process as a whole. Let’s say your sales team each […]
Growing Sales Team 8: Motivating A Team
We’ve talked about picking and managing your team, but how best should you motivate them? Competition A little bit of competition can certainly be a healthy, but it can also be toxic. I’ve talked many times about how a good sales person will put the pressure on themselves to bring in the sales, I think […]
Growing Sales 7: Managing A Team
One common thread I often see in regards to sales teams is that very often effective sales people are often promoted into team management, where perhaps they have less experience. You don’t necessarily have to be a good sales person to lead a sales team, so here are some tips. Go Crazy On Training As […]
Growing Sales Team 6: Building A Team
So far in this short series about growing your sales team I have talked about whether or not you need to hire someone, should you consider an agency and the positive and negative traits you should look out for. Next I want to talk about building from one sales person to a whole team. When […]
Good Client Relations 15: CRM
CRM stands for customer Relationship Management, which is essentially a fancy way of recording your interaction with clients. Here are some tips on how to get the most out of it. Do I need a programme? There are a lot of options out there in terms of CRM software, and I’m too lazy to write […]
Good Client Relations 12: Micro Managers
Continuing our theme of bad habits some clients have, we are going to be talking about micro-managers. Devils of Detail Micro-managers are one of the more painful types of clients to deal with, these are people who dwell over every single detail. They often want multiple updates on EXACTLY what you’ve been doing and many […]
Good Client Relations 2: Managing Other Freelancers
Normally when you’ve been putting your bid together, you’ve thought hard about time scales, the order in which things need to be done and who needs to be involved. One of the most frequent questions I get asked is about managing other freelancers/colleagues and the best way to do so. “When should I tell a […]
