Good Client Relations 14: Dodgy Clients
This blog comes directly from you readers. Someone asked my advice on how to deal with a dodgy client. To give you an outline, this freelancer had taken on some work, done their usual due diligence, started the work only to discover some illegal goings on in the past. So what do you do with […]
Good Client Relations 13: Cheap Skates
This is certainly one of the most common traits that I’ve seen freelancers get frustrated with. Clients who want the earth for pennies. So how best to deal with a tight pocket? Here are my tips. Education I’d like to think that most clients are not malicious but just under educated about the time and […]
Good Client Relations 12: Micro Managers
Continuing our theme of bad habits some clients have, we are going to be talking about micro-managers. Devils of Detail Micro-managers are one of the more painful types of clients to deal with, these are people who dwell over every single detail. They often want multiple updates on EXACTLY what you’ve been doing and many […]
Good Client Relations 11: Ghost Clients
Beware foolish mortals, for you enter a world of creepy clients and jaw dropping jobs. In this last few weeks we have been covering some of the darker side of client behavior and in this lesson I want to cover ghosts. BOO! Ghost clients are those people who seem really interested in your project and […]
Good Client Relations 10: Scope Creepers
We are continuing our guide through those less desirable client attributes and how best to handle them. Today we’re talking about scope creep. Scope creep is where a client keeps pushing for little extras here and there which quickly add up. That’ll be 10 minutes… The dangerous thing about scope creep is how easy it […]
Good Client Relations 9: Committees
We are currently covering how to have good relationships with those clients with bad habits. Today I want to talk about groups. We all know that old phrase about how a camel is a horse designed by committee. Too Many Cooks One of the most common problems with working with any large organization is that […]
Good Client Relations 8: Emergencies
For the upcoming weeks I will be covering various bad habits of clients and how best to deal with them. Although 90% of clients are fine, when you do come across those bad clients it can often feel very isolated as a freelancer, but thankfully there is free advice..so here comes mine. Why it’s a […]
Good Client Relations 7: Indecisive Clients
Over the next couple of weeks I want to go over various bad habits that clients may have. Now I want to say again that the majority of clients are alright, but when you come across that nightmarish one, you’ll need sound advice on how to deal with them. The first kind of client I […]
Good Client Relations 6: Perfect Client
When talking about client relations, you can’t really avoid talking about different kinds of client. To start off with I wanted to talk about that perfect client. Great Expectations When you think about your perfect client , you probably imagine a scenario where a client finds you, pays you a great wage, lets you get […]
Good Client Relations 5: Work Flow
One of the key differences with collaborating with clients vs co-workers is the nature of your relationship is much more transactional. You have been hired usually for a short amount of time to do a specific thing because you are an expert in this. You may never meet the client face to face. If you’re […]
