relationships – Page 3 – Oliver Gwynne

When Projects Go Bad 3: Proactive Steps

We’ve been talking about projects going bad and how to go about rescuing them. So far we’ve covered negative and angry feedback and how to deal with it. The main…

13 November

angry bad chewing out clients cross customer entrepreneur freelance manager mean negative oliver gwynne quality shout shouting unhappy

When Projects Go Bad 2: Angry Feedback

In the last lesson I talked about how to handle negative feedback. This is often the earliest and easiest way to combat a project going bad. Sometimes this feedback can…

06 November

advice awful bad clients customers dealing entrepreneur feedback freelancers go hell negative oliver gwynne projects review self employed unsavable

When Projects Go Bad 1: Feedback

So far we’ve had lessons on how to pitch, how to convert that pitch into a job and how to ensure you have good client relations during that job. We’ve…

30 October

advice business entrepreneuer freelance gwynne oliver queries question thoughts your

Good Client Relations 18: Your Questions

Do you get better clients over time? No. I remember I was doing a spot of sub-contract work for a marketing company with a lot more experience than me and…

24 October

big bigger business clients clients from hell company cons employed entrepreneur expectations huge large oliver gwynne pros self

Good Client Relations 17: Bigger Clients

Coming to the end of our topic about good client relations I wanted to do a quick summary of some of the positive and negative attributes of both bigger and…

17 October

advice business client clients clients from hell entrepreneur freelance good hiring oliver gwynne relations relationship small smaller

Good Client Relations 16: Smaller Clients

Coming to the end of our topic about good client relations I wanted to do a quick summary of some of the positive and negative attributes of both bigger and…

12 October

business call calling client CRM customer entrepreneur excel freelance gwynne management managing oliver relationship relationships

Good Client Relations 15: CRM

CRM stands for customer Relationship Management, which is essentially a fancy way of recording your interaction with clients. Here are some tips on how to get the most out of…

02 October

clients clients from hell con dodgy entrepreneur freelance gwynne illegal illegla oliver potential relations scammers

Good Client Relations 14: Dodgy Clients

This blog comes directly from you readers. Someone asked my advice on how to deal with a dodgy client. To give you an outline, this freelancer had taken on some…

25 September

boss business cheap cheap skate clients clients from hell freelance low balling measley negotiate oliver gwynne

Good Client Relations 13: Cheap Skates

This is certainly one of the most common traits that I’ve seen freelancers get frustrated with. Clients who want the earth for pennies. So how best to deal with a…

18 September

adbice advice business client constantly dealing detail freelance hell manager managing micro micro-manager oliver gwynne project

Good Client Relations 12: Micro Managers

Continuing our theme of bad habits some clients have, we are going to be talking about micro-managers. Devils of Detail Micro-managers are one of the more painful types of clients…

06 September