Branding 13: Sound

branding using sound

Now that we’ve got a lot of the visual side of branding out the way a few mentions to those other senses, starting with sound. Sound Idents We are all familiar with sounds Idents. They are essentially the heard version of a logo. Short punchy and hopefully memorable. The difficulty with writing any post about […]

Basics of Sales 13: Annoying Prospects

annoying prospects

In the last few lessons we’ve covered some of the best ways to warm prospects to your sales proposition and also what is and isn’t a buying signal. Now I want to concentrate on things you may be doing to annoy prospects without even realising. Being Too Familiar No sales article is ever without that […]

Post Project Steps 8: Implementation

implementation

Now that you’ve evaluated your feedback it’s important you take stock and think about ways you can improve your business and service. Now obviously there’s no catch all lesson I can write that will apply to everyone, but here are a few things I’d expect to see as your business grows. More Procedures Not what […]

When Projects Go Bad: Annoying Your client

annoying your client

To bring to a close our series of blogs on what to do to try and save that faltering project I thought I’d cover some of the stupidest ways you can put a project in trouble yourself. Silent Running It’s unbelievable how some people go quiet after they’ve got the job. They put all the […]

Good Client Relations 18: Your Questions

good-cient-relations-your-questions

Do you get better clients over time? No. I remember I was doing a spot of sub-contract work for a marketing company with a lot more experience than me and they were talking about some trouble they had been having with their clients and I realised that this is a universal trend across all industries. […]