Good Client Relations 14: Dodgy Clients
This blog comes directly from you readers. Someone asked my advice on how to deal with a dodgy client. To give you an outline, this freelancer had taken on some work, done their usual due diligence, started the work only to discover some illegal goings on in the past. So what do you do with […]
Good Client Relations 10: Scope Creepers
We are continuing our guide through those less desirable client attributes and how best to handle them. Today we’re talking about scope creep. Scope creep is where a client keeps pushing for little extras here and there which quickly add up. That’ll be 10 minutes… The dangerous thing about scope creep is how easy it […]
Good Client Relations 9: Committees
We are currently covering how to have good relationships with those clients with bad habits. Today I want to talk about groups. We all know that old phrase about how a camel is a horse designed by committee. Too Many Cooks One of the most common problems with working with any large organization is that […]
How to Convert Lesson 8: Deposits
The last stage before you start any work I taking a deposit. Money for nothing?! Some of the newer freelancers I talk to are a little apprehensive about asking for a deposit. I can understand why, you’re asking a virtual stranger to give you money before doing anything. A deposit is standard industry practice, lowers […]
How To Convert lesson 7: Contracts
We’ve been covering all the bits from putting in a pitch to actually starting the job. Next I want to include the basics of what should be included in a contract, please note in no way am I a lawyer…this is not proper legal advise. Covering your ass The main point of any contract is […]
Client Comms 101
Later this week I start mentoring some young budding entrepreneurs and their immediate question was about how to talk to and interact with clients. So here’s some basics. In meetings It’s not a job interview I think mentally when you go into client meetings as young person, you’re only exposure to persuading someone to hire […]
