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good client relations micro managers

Good Client Relations 12: Micro Managers

Continuing our theme of bad habits some clients have, we are going to be talking about micro-managers. Devils of Detail Micro-managers are one of the more painful types of clients…

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good client relationships scope creep

Good Client Relations 10: Scope Creepers

We are continuing our guide through those less desirable client attributes and how best to handle them. Today we’re talking about scope creep. Scope creep is where a client keeps…

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good client relations emergencies

Good Client Relations 8: Emergencies

For the upcoming weeks I will be covering various bad habits of clients and how best to deal with them. Although 90% of clients are fine, when you do come…

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Good Client Relations 6: Perfect Client

When talking about client relations, you can’t really avoid talking about different kinds of client. To start off with I wanted to talk about that perfect client. Great Expectations When…

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good client relations work flow

Good Client Relations 5: Work Flow

One of the key differences with collaborating with clients vs co-workers is the nature of your relationship is much more transactional. You have been hired usually for a short amount…

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goodclientrelations3

Good Client Relations 3: Time

Hitting deadlines is key in any working capacity, especially when you have been the one to set the deadline in the first place! A client can be as late as…

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goodclientrelations1

Good Client Relations 1: First Steps

You’ve pitched, you’ve converted that pitch and now you have a contract signed off. In this next section I want to cover a good client relationship, and what to do…

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howtoconvertlesson8

How to Convert Lesson 8: Deposits

The last stage before you start any work I taking a deposit. Money for nothing?! Some of the newer freelancers I talk to are a little apprehensive about asking for…

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How To Convert lesson 7: Contracts

We’ve been covering all the bits from putting in a pitch to actually starting the job. Next I want to include the basics of what should be included in a…

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howtoconvertlesson6

How to Convert Lesson 6: Negotiation

We’ve been covering how to convert a pitch into an actual sale and have been talking about persuasion, objection handling and now negotiation. For me objection handling is part of…

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