When Projects Go Bad: Unpaid and Unhappy
Following on from a project going bad and a relationship deteriorating with a client, its quite natural that we now turn our attention to client’s who won’t pay. No Great…
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oliver gwynne
Growth Marketing
When Projects Go Bad: Annoying Your client
To bring to a close our series of blogs on what to do to try and save that faltering project I thought I’d cover some of the stupidest ways you…
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When Projects Go Bad 7: Fall Out Protection
If a project has gone tits up and you’ve had to walk away it’s important to think about how you are going to protect yourself from any fallout. Invisible Man…
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When Projects Go Bad 6: Walking Away
Sometimes you simply can’t save a project. So when and how should you consider walking away? What factors should you consider? Sunk Assets One of the major psychological factors in…
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When Projects Go Bad 5: Stand Off
When a project is in trouble, you will often find yourself in a stand off with a client. Usually it goes something like this: they weren’t happy with something, you…
Read MoreWhen Projects Go Bad 4: Communication
Your client isn’t quite, happy, you’re struggling to meet their needs, maybe your behind schedule, maybe you’re having a bad day. It’s often tough to know how to respond to…
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When Projects Go Bad 3: Proactive Steps
We’ve been talking about projects going bad and how to go about rescuing them. So far we’ve covered negative and angry feedback and how to deal with it. The main…
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When Projects Go Bad 2: Angry Feedback
In the last lesson I talked about how to handle negative feedback. This is often the earliest and easiest way to combat a project going bad. Sometimes this feedback can…
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When Projects Go Bad 1: Feedback
So far we’ve had lessons on how to pitch, how to convert that pitch into a job and how to ensure you have good client relations during that job. We’ve…
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Good Client Relations 17: Bigger Clients
Coming to the end of our topic about good client relations I wanted to do a quick summary of some of the positive and negative attributes of both bigger and…
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