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annoying prospects

Basics of Sales 13: Annoying Prospects

In the last few lessons we’ve covered some of the best ways to warm prospects to your sales proposition and also what is and isn’t a buying signal. Now I…

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Campaign Marketing Masterclass – bradford

Marketing Campaign Masterclass - with Oliver Gwynne This is a 4 week course taking place on Wednesdays at 6pm for an hour. Pay What You Feel. If you are looking…

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dont forget a bad relationship

When Projects Go Bad 8: Don’t Forget

You’ve had a bad experience with a client. Hopefully you’ve been able to grit your teeth and get through it. naturally things will go quiet for a while until suddenly,…

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crm

Good Client Relations 15: CRM

CRM stands for customer Relationship Management, which is essentially a fancy way of recording your interaction with clients. Here are some tips on how to get the most out of…

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ghost clients

Good Client Relations 11: Ghost Clients

Beware foolish mortals, for you enter a world of creepy clients and jaw dropping jobs. In this last few weeks we have been covering some of the darker side of…

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good client relations comitees

Good Client Relations 9: Committees

We are currently covering how to have good relationships with those clients with bad habits. Today I want to talk about groups. We all know that old phrase about how…

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Good Client Relations 6: Perfect Client

When talking about client relations, you can’t really avoid talking about different kinds of client. To start off with I wanted to talk about that perfect client. Great Expectations When…

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good client relations 4

Good Client Relations 4: Communication

I’ve talked a lot about the importance communication so far, but let’s delve into some of the specifics. Be Dumbo Any salesperson worth their salt will tell you that the…

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goodclientrelations1

Good Client Relations 1: First Steps

You’ve pitched, you’ve converted that pitch and now you have a contract signed off. In this next section I want to cover a good client relationship, and what to do…

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