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Campaign Marketing Masterclass – bradford

Marketing Campaign Masterclass - with Oliver Gwynne This is a 4 week course taking place on Wednesdays at 6pm for an hour. Pay What You Feel. If you are looking for a fast paced, intensive and hands on course all about the different elements of successful marketing ...
dont forget a bad relationship

When Projects Go Bad 8: Don’t Forget

You’ve had a bad experience with a client. Hopefully you’ve been able to grit your teeth and get through it. naturally things will go quiet for a while until suddenly, out of the blue the client comes back. Don’t Forget Perhaps this lesson could be summed up ...
crm

Good Client Relations 15: CRM

CRM stands for customer Relationship Management, which is essentially a fancy way of recording your interaction with clients. Here are some tips on how to get the most out of it. Do I need a programme? There are a lot of options out there in terms of ...
ghost clients

Good Client Relations 11: Ghost Clients

Beware foolish mortals, for you enter a world of creepy clients and jaw dropping jobs. In this last few weeks we have been covering some of the darker side of client behavior and in this lesson I want to cover ghosts. BOO! Ghost clients are those people ...
good client relations comitees

Good Client Relations 9: Committees

We are currently covering how to have good relationships with those clients with bad habits. Today I want to talk about groups. We all know that old phrase about how a camel is a horse designed by committee. Too Many Cooks One of the most common problems ...

Good Client Relations 6: Perfect Client

When talking about client relations, you can’t really avoid talking about different kinds of client. To start off with I wanted to talk about that perfect client. Great Expectations When you think about your perfect client , you probably imagine a scenario where a client finds you, ...
good client relations 4

Good Client Relations 4: Communication

I’ve talked a lot about the importance communication so far, but let’s delve into some of the specifics. Be Dumbo Any salesperson worth their salt will tell you that the key to success is to listen more than you talk. Often freelancers feel they need to prove ...
goodclientrelations1

Good Client Relations 1: First Steps

You’ve pitched, you’ve converted that pitch and now you have a contract signed off. In this next section I want to cover a good client relationship, and what to do to avoid one going bad. Let’s start off with those first steps though… Who is a ...