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good client relationships scope creep

Good Client Relations 10: Scope Creepers

We are continuing our guide through those less desirable client attributes and how best to handle them. Today we’re talking about scope creep. Scope creep is where a client keeps pushing for little extras here and there which quickly add up. That’ll be 10 minutes… The dangerous ...
good client relations work flow

Good Client Relations 5: Work Flow

One of the key differences with collaborating with clients vs co-workers is the nature of your relationship is much more transactional. You have been hired usually for a short amount of time to do a specific thing because you are an expert in this. You ...
goodclientrelations3

Good Client Relations 3: Time

Hitting deadlines is key in any working capacity, especially when you have been the one to set the deadline in the first place! A client can be as late as they like (within reason) but you can NEVER BE LATE. Chunk Of Time Here comes some super ...
how to pitch lesson 9

How to Pitch 9: Rejection

We’ve been going through all things pitching, so now it’s important to consider why your pitch didn’t win. Speed dating Pitching can be a little like speed dating, there’s nothing personal if you didn’t get the gig. This is why I say I never spent an hour ...