Start Up Right 2: Working Hours
One of the main challenges right at the beginning of starting a business/self employment is simply not knowing what working for yourself is actually like. People have a certain image in their head when they think of self employment..so here are some things you might not be expecting. Most people who are thinking about working […]
Start Up Right 1: Just A Hobby?
My next topic of blogs is all about starting a business in the right way to ensure long term success. In fact, if you read long enough I’m going to be taking you through every stage of growing your business from back bedroom to swanky office. In this first lesson I want to ask a […]
Post Project Steps 9: Your Questions
To finish up our topic of all the things you should do after a project is over, I once again turn to you and the questions you’ve been asking me. Here goes! You talked about evaluating ourselves and our performance…should we also do that for the client? I don’t think you can rate a client […]
Post Project Steps 8: Implementation
Now that you’ve evaluated your feedback it’s important you take stock and think about ways you can improve your business and service. Now obviously there’s no catch all lesson I can write that will apply to everyone, but here are a few things I’d expect to see as your business grows. More Procedures Not what […]
Post Project Steps 7: Questions
What sort of questions should you be asking yourself once a project is done in order to carry through improvements? Sales What worked? What approach/material did you use to win the prospect, how long did it take to go from an initial enquiry to actual work and where did that customer find you or vice […]
Post Project Steps 6: Review
We have been talking about what happens post project and how to make the most out of your last job in order to get the next one. Next I want to talk about reviewing a past project so it can help you improve future projects. You Won’t Review The truth of the matter is 80% […]
Post Projects Steps 5: Communication
With some clients, you want to run to the hills as fast as you can and never see them again, but with most its worth keeping in touch. Here’s a few ways you should go about it. CRM I’ve talked a few times about the importance of having a Customer Relationship Manager. This can be […]
Post Project Steps 4: Portfolio
In this series of lessons we are covering all those things you need to do once a project is over. We have talked about getting paid, getting testimonials and getting referrals. Now let’s talk about portfolio management. We’re Working With Them! I think all clients appreciate a little enthusiasm. The second you get a […]
Post Project Steps 3: Referrals
In this series of lessons I’m talking about what you can do now your project is over to ensure it leads to more work. One such tactic is referrals, which is another way of asking your client to recommend you. Are They Happy? The first step is to ensure your client is happy in the […]
Post Project Steps 2: Testimonials
There is an old saying that you are only as good as your last project and I think there’s some truth in that. It’s important that after a project has ended you get the most out of it in getting you more work. One way of doing that is getting a testimonial. Show Your Support […]
