relations – Oliver Gwynne

Good Client Relations 16: Smaller Clients

Coming to the end of our topic about good client relations I wanted to do a quick summary of some of the positive and negative attributes of both bigger and…

12 October

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Good Client Relations 14: Dodgy Clients

This blog comes directly from you readers. Someone asked my advice on how to deal with a dodgy client. To give you an outline, this freelancer had taken on some…

25 September

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Good Client Relations 5: Work Flow

One of the key differences with collaborating with clients vs co-workers is the nature of your relationship is much more transactional. You have been hired usually for a short amount…

05 July

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Good Client Relations 4: Communication

I’ve talked a lot about the importance communication so far, but let’s delve into some of the specifics. Be Dumbo Any salesperson worth their salt will tell you that the…

26 June

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Good Client Relations 3: Time

Hitting deadlines is key in any working capacity, especially when you have been the one to set the deadline in the first place! A client can be as late as…

19 June

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Good Client Relations 2: Managing Other Freelancers

Normally when you’ve been putting your bid together, you’ve thought hard about time scales, the order in which things need to be done and who needs to be involved. One…

12 June

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Good Client Relations 1: First Steps

You’ve pitched, you’ve converted that pitch and now you have a contract signed off. In this next section I want to cover a good client relationship, and what to do…

06 June