communication – Oliver Gwynne

Basics of Sales 11: Warming Prospects

For any multitude of reasons a prospect may not be in a position to buy from you just yet. As such it is your job to stay in front of…

30 August

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Post Projects Steps 5: Communication

With some clients, you want to run to the hills as fast as you can and never see them again, but with most its worth keeping in touch. Here’s a…

09 February

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When Projects Go Bad 4: Communication

Your client isn’t quite, happy, you’re struggling to meet their needs, maybe your behind schedule, maybe you’re having a bad day. It’s often tough to know how to respond to…

20 November

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Good Client Relations 6: Perfect Client

When talking about client relations, you can’t really avoid talking about different kinds of client. To start off with I wanted to talk about that perfect client. Great Expectations When…

11 July

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Good Client Relations 4: Communication

I’ve talked a lot about the importance communication so far, but let’s delve into some of the specifics. Be Dumbo Any salesperson worth their salt will tell you that the…

26 June

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Client Comms 101

Later this week I start mentoring some young budding entrepreneurs and their immediate question was about how to talk to and interact with clients. So here’s some basics. In meetings…

21 January