When Projects Go Bad 4: Communication
Your client isn’t quite, happy, you’re struggling to meet their needs, maybe your behind schedule, maybe you’re having a bad day. It’s often tough to know how to respond to…
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Growth Marketing
When Projects Go Bad 3: Proactive Steps
We’ve been talking about projects going bad and how to go about rescuing them. So far we’ve covered negative and angry feedback and how to deal with it. The main…
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Good Client Relations 12: Micro Managers
Continuing our theme of bad habits some clients have, we are going to be talking about micro-managers. Devils of Detail Micro-managers are one of the more painful types of clients…
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Good Client Relations 10: Scope Creepers
We are continuing our guide through those less desirable client attributes and how best to handle them. Today we’re talking about scope creep. Scope creep is where a client keeps…
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Good Client Relations 5: Work Flow
One of the key differences with collaborating with clients vs co-workers is the nature of your relationship is much more transactional. You have been hired usually for a short amount…
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Good Client Relations 3: Time
Hitting deadlines is key in any working capacity, especially when you have been the one to set the deadline in the first place! A client can be as late as…
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