2016 – Page 3 – Oliver Gwynne

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Good Client Relations 7: Indecisive Clients

Over the next couple of weeks I want to go over various bad habits that clients may have. Now I want to say again that the majority of clients are…

18 July

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Good Client Relations 6: Perfect Client

When talking about client relations, you can’t really avoid talking about different kinds of client. To start off with I wanted to talk about that perfect client. Great Expectations When…

11 July

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Good Client Relations 5: Work Flow

One of the key differences with collaborating with clients vs co-workers is the nature of your relationship is much more transactional. You have been hired usually for a short amount…

05 July

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Good Client Relations 4: Communication

I’ve talked a lot about the importance communication so far, but let’s delve into some of the specifics. Be Dumbo Any salesperson worth their salt will tell you that the…

26 June

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Good Client Relations 3: Time

Hitting deadlines is key in any working capacity, especially when you have been the one to set the deadline in the first place! A client can be as late as…

19 June

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Good Client Relations 2: Managing Other Freelancers

Normally when you’ve been putting your bid together, you’ve thought hard about time scales, the order in which things need to be done and who needs to be involved. One…

12 June

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Good Client Relations 1: First Steps

You’ve pitched, you’ve converted that pitch and now you have a contract signed off. In this next section I want to cover a good client relationship, and what to do…

06 June

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How to Convert Lesson 8: Deposits

The last stage before you start any work I taking a deposit. Money for nothing?! Some of the newer freelancers I talk to are a little apprehensive about asking for…

24 May

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How To Convert lesson 7: Contracts

We’ve been covering all the bits from putting in a pitch to actually starting the job. Next I want to include the basics of what should be included in a…

16 May

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How to Convert Lesson 6: Negotiation

We’ve been covering how to convert a pitch into an actual sale and have been talking about persuasion, objection handling and now negotiation. For me objection handling is part of…

10 May